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Terms & Conditions

Policy Notice

We are available by phone (253-693-8735) Monday – Friday from 8am – 4pm PST – however email communication is best (anytime) –

Terms of Service

The information collected (name, address, phone number, ect.) is solely for the purpose of processing orders and creating shipping labels. We will not share or sell this information with any other entity nor use this information for any other purpose.

The products we offer are tested to the appropriate safety standards for their product category. We are not responsible for any injury that may result from use of the products. Please follow all instructions provided and only use as intended.

Shipping & Processing

We aim to process and  ship within 1 business day (if not same day). Standard mail delivery via USPS as well as Priority Mail 1-3 Day Delivery is available.

Warranty Terms

All returns and warranty claims will be handled by us, the manufacturer, on a ‘Return to Vendor’ basis and we (Kangaroo Karry) will credit your return accordingly.  We provide a minimum 30 day limited warranty against manufacturing defects.

Refund & Return Policy

If for any reason you are unsatisfied with our products, simply send it back within 30 days of purchase and we will refund your purhcase 100%. We say 30 days because we 'have to' define a term, but in reality, we accept most (if not all) returns. So go ahead, buy for the baby shower - if they don't prefer it when it is time to use - they can still return!

Billing Terms & Conditions.

We accept most major credit cards including Master Card, Visa, American Express and Paypal. Secure transactions, powered by Stripe.


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We hope you enjoy our products!

Thank you,
John & AnnaJo

5001 McBride St. Tacoma, WA 98407 | 253-693-8735